Delivery & Returns Policy
|Sydney Metro||1-2 business days|
|Regional NSW||2-5 business days|
|ACT||2-5 business days|
|Queensland||2-5 business days|
|South Australia||2-5 business days|
|Tasmania||2-5 business days|
|Western Australia||5-10 business days|
|Northern Territory||5-10 business days|
If you nominate a PO box for delivery, Australia Post is our nominated courier.
You must return the product at your own cost and you must comply with the directions for returning the product that our staff provide to you. The product will remain your responsibility during transit until they are received at the address supplied by our staff. We do not accept any liability for any loss or damage which may occur during transit.
All returns will be inspected for authenticity prior to processing for refund or exchange. You may be contacted to clarify any issues relating to the returned Product or to improve our quality processes.
After receiving the returned product, we will issue a refund, store credit or exchange as soon as is reasonably practicable and you will be provided with e-mail acknowledgement.
Refunds will be issued using the payment method used for purchase. Store credits will be issued to the account used to purchase the Products.
We reserve the right to make changes to this policy without notice.